Why We Have This Policy?
At Ouinex, your privacy and the security of your personal data are top priorities. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with regulatory requirements. Global Markets LLC operates the website https://ouinex.com/, which is owned by Trade Tech FZCO and hosted by Amazon Web Services (AWS). The most up-to-date version of this policy is always available on our website.

Global Markets LLC, a Vincentian Limited Liability Company (LLC) headquartered at Euro house, Richmond Hill Road, P.O, Box 2897 Kingston, Saint Vincent and the Grenadines ("we"), is responsible for the processing of your personal data. This document explains how we use and protect your personal data, as well as the reasons why we process it.

What Personal Data Are We Collecting and Processing?
We collect and use only the personal data necessary for our business operations, enabling us to offer personalized and high-quality services. We may collect different categories of personal data, including:

  • Identification & Contact Information (e.g., name, birth date, email, passport details, etc.)
  • Authentication & Security Data (e.g., IP address, login logs, security settings, etc.)
  • Financial & Transaction Data (e.g., bank details, transaction records, investor profile, etc.)
  • Regulatory Compliance Data (e.g., tax information, AML/KYC data, legal document verification, etc.)
  • Interaction Data (e.g., website usage, social media interactions, customer service interactions, etc.)

The data we use may be collected directly from you or obtained from the following sources for the purpose of verifying or contributing to our databases:

  • Publications and databases made accessible by official authorities (e.g., Official Journal).
  • Third parties, such as business intelligence and anti-fraud agencies, in accordance with data protection regulations.
  • Internet sites and social media pages containing information you have made public and databases made public by third parties.

Special Cases of Data Collection, Including Indirect Collection
Ouinex may collect information about you even if you are not an Ouinex customer. This includes, but is not limited to, the following categories of individuals:

  • Prospects, guarantors, and agents.
  • Legal representatives, corporate officers, and authorized persons of an Ouinex client corporation.
  • Beneficial owners and shareholders of an Ouinex client corporation.
  • Principals or beneficiaries involved in transactions conducted with an Ouinex customer.

These collections occur to fulfill legal obligations, ensure compliance, and manage business risks effectively.

Why and How Do We Use Your Personal Data?
We process your personal data for the following purposes:

A. Legal and Regulatory Compliance

  • To comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations.
  • To meet obligations related to international sanctions and embargoes.
  • To respond to official requests from regulators, courts, and law enforcement agencies.

B. Contract Execution & Service Provision

  • To provide you with access to Ouinex services.
  • To assist you with transaction processing and account management.
  • To ensure the security and integrity of our services.

C. Legitimate Business Interests

  • To optimize risk management and fraud prevention.
  • To maintain business continuity and IT infrastructure.
  • To perform market research and statistical analysis (only using anonymized data where possible).

D. User Consent & Personalized Services

  • To send marketing communications when you have given your consent.
  • To enhance the user experience through behavioral analytics.
  • To ensure legal compliance, users are responsible for verifying that their use of Ouinex services aligns with applicable local financial, tax, and data protection laws (Privacy Act).
  • To respect your choices when requesting consent for a particular service:
    • If we rely on automated decision-making, including profiling that produces legal effects or significantly affects you, we will inform you in advance.
    • In such cases, you have the right to request human intervention, express your point of view, and challenge the decision.

Data Transfers Worldwide
Your data may be transferred worldwide in the following cases:

  • Adequacy Decision – If a country provides an adequate level of data protection, transfers will occur on this basis (e.g., EU Adequacy Decision).
  • Standard Contractual Clauses (SCCs) – If no adequacy decision exists, we implement SCCs and supplementary security measures, as required by the OECD guidelines.
  • Explicit Consent – In some cases, we may seek your explicit consent before transferring your data.
  • Specific Exceptions Under Applicable Data Protection Laws – If no adequacy decision or appropriate safeguards are in place, data transfers may still occur under limited circumstances, such as when necessary for the performance of a contract or based on your explicit consent.

For more information about international data transfers, please contact our Data Protection Officer (DPO) using the contact details provided in Section 11 – Contact Information.

To Which Categories of Entities Can Your Personal Data Be Disclosed?
To fulfill the purposes outlined above, we disclose your personal data only to:

  • Financial, judicial, or state agencies, and public bodies upon request and to the extent permitted by regulation.
  • Certain regulated professions, such as lawyers, notaries, and auditors, who assist us with legal and compliance obligations.

We ensure that any third parties receiving your personal data comply with applicable data protection laws and maintain appropriate confidentiality and security measures.

Security Measures & User Responsibility
Ouinex implements industry-standard security measures to protect personal data, including:

  • Encryption, access controls, and secure data storage.
  • Regular security audits and monitoring.
  • Multi-factor authentication (MFA) for account protection.

However, users are also responsible for:

  • Using strong passwords and keeping credentials secure.
  • Avoiding phishing and social engineering scams.
  • Keeping their devices and accounts protected against unauthorized access.

Ouinex is not liable for damages resulting from negligence in personal cybersecurity practices.

How Long Do We Keep Your Personal Data?

  • Regulatory Retention Period – A minimum of 5 years, as required by AML/CFT regulations.
  • Operational Retention Period – Data is retained for as long as needed to provide services, resolve disputes, or meet legal obligations.
  • User Requests – Users may request deletion of their data, subject to legal restrictions.

When retention is no longer necessary, data is securely deleted or anonymized.

How Can You Review Changes to This Privacy Policy?
We regularly update this Privacy Policy to reflect regulatory changes and improvements to our practices.

  • The latest version is always available at https://ouinex.com/.
  • Users may be notified of significant changes via email or the website.

Contact Information
For privacy-related inquiries, contact our Data Protection Officer (DPO):

  • Email: dpo@ouinex.com
  • Mail: Ouinex – Data Protection Officer, Euro house, Richmond Hill Road, P.O, Box 2897 Kingston, Saint Vincent and the Grenadines

For general Ouinex inquiries: